Do patients have to pay to use HIPAA Video?
No. Patients are always FREE to join you in any HIPAA Video visit.
How does a Patient test their audio / video?
Patients can test their audio and video connection prior to joining a video session by logging in their HIPAA VIdeo account and navigating the Lobby. Once in the Lobby, the Patient will click the audio / video settings button located near the bottom ...
How does a Patient sign up on HIPAA Video?
When the Provider schedules a Patient's first HIPAA Video Appointment, the Patient will receive an email invitation (and SMS text message, if selected). The Patient must click the Continue button in the email and open the link from one of ...
Will I be charged for HIPAA Video after my 14-Day free expires?
No. HIPAAVIDEO.NET will NOT ask you to enter your credit card information when you register for your 14-day free trial. After the trial expires, you will continue to have access to your account, but the ability to schedule and start visits will be ...
How does a Patient change their microphone / camera?
Patients can change their microphone or camera prior to joining a video session by signing into their HIPAA VIdeo account and navigating the Lobby. Once in the Lobby, the Patient will click the audio / video settings button located near the bottom ...
How does a Patient reset their password?
A Patient can reset their password by clicking the "Forgot Password?" link on HIPAA Video's login page. Visit https://secure.hipaavideo.net/, then click Log In as Patient. Patients will be asked to enter their email, and then they will need to click ...