Firewall and Outbound Port Requirements

Firewall and Outbound Port Requirements

HIPAA Video will attempt to navigate network architecture to its best ability. However, in order to guarantee the best results, please add the following rules to your corporate firewall/router systems.

Please note HIPAA Video is generally not able to provide the fixed IP addresses for these servers because they may be switched without prior notification. However, other than the bandwidth server, most IPs are relatively stationary.

Outbound Port Requirements
If *.hipaavideo.net cannot be whitelisted, the following subdomains and ports are required. Please note the servers listed below are for calls within the United States only.

52.247.175.244
secure.hipavideo.net
HTTPS/WSS (SSL/TLS)
TCP: 443 (Signaling and platform communication)

52.227.139.33
ts1.hipavideo.net
52.244.68.44
ts2.hipaavideo.net
Signaling, TURN + STUN
TCP/UDP: 443, 3478, 5349
Video Relay
UDP: 50000-59999 (generally 1-3 ports are opened in this range)

Performance Impact of Web Proxies: The HIPAA Video client can connect to all the above hosts via a Web Proxy.  However, A/V performance will be dependent on the Web Proxy’s capacity.  Some factors that might affect performance through a proxy are:
  1. Load on the Web Proxy
  2. Prioritization of persistent HTTP(S) connections through the proxy.
For the best HIPAA Video performance, the Web Proxy should allow persistent HTTP(S) connections.
If at all possible, the Web Proxy should be configured to allow traffic to the HIPAA VIDEO Relay Servers to proceed directly.

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