How does a Patient sign up on HIPAA Video?
When the Provider schedules a Patient's first HIPAA Video Appointment, the Patient will receive an email invitation (and SMS text message, if selected).
The Patient must click the Continue button in the email and open the link from one of these Supported Browsers (Chrome, Firefox, or Safari).
Next, your Patient will be asked to Set their Password.
Strong passwords are required
Must have at least 8 characters, including one upper and lowercase letter, and a symbol or number
After successfully setting their password, the Patient will automatically log into their account where they can access their appointments.
The last step will ask your Patient to Verify their phone number - this step is required, to ensure the Patient can recover their password.
My Patient didn't receive their Invitation
If your Patient doesn't receive their email invitation, they can Register here: https://secure.hipaavideo.net/HomePage/SignUpPatient
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Patients can test their audio and video connection prior to joining a video session by logging in their HIPAA VIdeo account and navigating the Lobby. Once in the Lobby, the Patient will click the audio / video settings button located near the bottom ...How does a Patient change their microphone / camera?
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