How do I increase the number of licenses in my account?
To increase the number of licenses on your account:
- Go to the Users tab
- Click the Staff tab
- Then, click the Add licenses button
- Change the number of licenses you wish to purchase, click Continue
- Fill out the payment information to complete the transaction
How many licenses can I add to my account?
You can add any number of Provider licenses to your account. There is no limit to how many licenses you can purchase, per account. When signing up for a FREE trial, you are assigned one (1) Provider license to test out our platform for 14-days. When ...
How many licenses will I have access to during my 14-day free trial?
Free Trials start with one (1) license to Host video visits. If you would like to add more Staff and assign Host licenses, add as many Trial Licenses you need! Go to the Staff page Click Add Trial Licenses Increase your License count to the desired ...
How does a Patient update/change their phone number?
A Patient can update and change their phone number on file by logging into their HIPAA Video account and going to the My Profile page. The number on file while be displayed under the field titled PHONE. To update the number, enter the new 10 digit ...
How do I change my profile picture?
After signing into your account, click your name on the top right-hand corner of the screen. When the drop-down menu appears click My Profile. Once the next window opens, click Upload and then choose a picture from your device.
How does a Patient change/upload their profile image?
A Patient can upload or change their profile image when logged into their HIPAA Video account. Go to My Profile and click Upload under the Profile image. Then, browse your device for the desired profile photo and click Open. To delete an image, ...