How does a Patient reset their password?
A Patient can reset their password by clicking the "Forgot Password?" link on HIPAA Video's login page.
Visit https://secure.hipaavideo.net/, then click Log In as Patient.
Patients will be asked to enter their email, and then they will need to click the CONFIRM button.
After clicking confirm, a password reset email will be sent to the email address entered.
Opening the email will send an SMS passcode to the Patient for verification. Then, they will be redirected to a page where they can set a new password.
How do I reset my password?
Visit the HIPAA Video sign-in page at https://secure.hipaavideo.net/ Click the blue link that reads “Forgot Password?” Enter the email address that you use to log into your Provider account, then click confirm. You will be instructed to enter the SMS ...
How do I create a Patient?
To create a patient: Click USERS Then, click the Patients tab Click CREATE PATIENT A small window will appear where you can enter the Patient's information (DOB is optional). In this window, you can also upload a photo of the Patient. Click the ...
How does a Patient sign up on HIPAA Video?
When the Provider schedules a Patient's first HIPAA Video Appointment, the Patient will receive an email invitation (and SMS text message, if selected). The Patient must click the Continue button in the email and open the link from one of ...
How is a Patient notified of a scheduled Appointment?
When an Appointment is scheduled for a Patient, an email notification from HIPAA Video will be sent to the Patient's email address on file. The Patient will then click the View Appointment Details button in the email where they will be redirected to ...
How do I import a list of Patients?
To import a list of Patients, click USERS, and then click the PATIENTS tab. At the button of the page, you will see blue text that reads "Download .xlsx Template" and "Download .csv Template." Choose any template by clicking the link and saving the ...