How does a Patient test their audio / video?

How does a Patient test their audio / video?

Patients can test their audio and video connection prior to joining a video session by logging in their HIPAA VIdeo account and navigating the Lobby. 



Once in the Lobby, the Patient will click the audio / video settings button located near the bottom left-hand corner of the page. 
A pop up will appear allowing the Patient to test their microphone and camera. When the Patient is finished with their test, the Patient will simply click the Done button to return to the Lobby.






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