How is a Provider notified of a scheduled appointment?
When an appointment is scheduled for a Provider, an email notification will be sent to their registered email with HIPAA Video.
At any time, a Provider can sign-in and view their APPOINTMENT calendar to view their upcoming appointments.
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How is a Patient notified of a scheduled Appointment?
When an Appointment is scheduled for a Patient, an email notification from HIPAA Video will be sent to the Patient's email address on file. The Patient will then click the View Appointment Details button in the email where they will be redirected to ...
How is my patient notified of a scheduled appointment?
Patients are notified by Email or Text Message (SMS). While scheduling the Appointment, a Provider may choose whether to send only an Email or both Email & SMS.
How do I cancel a patient appointment?
To cancel a scheduled patient appointment, click the appointment you want to cancel from the APPOINTMENT calendar. Click the Edit button. Click the Cancel Appointment button. Click Yes to confirm.
How does a Patient cancel or reschedule an Appointment?
Patients must contact their Provider to cancel or reschedule their Appointment.
Getting Started Guides - HIPAA Video
UPDATED AS OF 3/11/2022 Our Getting Started guides are here to help you and your practice with step-by-step instructions for Beginners. We offer individual guides for each type of User: New Accounts (ClinicAdmin), Patients, and Staff. Click the ...