How patients can join a meeting

How patients can join a meeting


    • Related Articles

    • How does a Patient join the video session?

      To join your scheduled video session, go to the Appointment in your Calendar. Click APPOINTMENTS Then, left-click on the appointment in blue for the date and time of your appointment you wish to Enter. Click the Open Meeting link This will take you ...
    • How do I import a list of Patients?

      To import a list of Patients, click USERS, and then click the PATIENTS tab. At the button of the page, you will see blue text that reads "Download .xlsx Template" and "Download .csv Template." Choose any template by clicking the link and saving the ...
    • Do patients have to pay to use HIPAA Video?

      No.  Patients are always FREE to join you in any HIPAA Video visit.
    • Getting Started Guides - HIPAA Video

      UPDATED AS OF 3/11/2022 Our Getting Started guides are here to help you and your practice with step-by-step instructions for Beginners. We offer individual guides for each type of User:  New Accounts (ClinicAdmin), Patients, and Staff. Click the ...
    • iOS/Mac | No Audio or Video from Patients opening appointment link from Gmail

      Patients who try to join your appointment using the Gmail app from an iPhone or iPad may encounter compatibility related issues.  When a Patient clicks the appointment link from Gmail, Google utilizes their own "in-app browser" window to display the ...