My profile settings - Compatibility test

My profile settings - Compatibility test


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    • Completing your Profile & Compatibility Test

    • How do I change my Lobby's disclaimer message?

      Click Lobby Settings in My Profile. At the top of the screen, under “Main Info,” you can enter and edit the disclaimer message that will be displayed in your Lobby.  ​
    • How does a Patient test their audio / video?

      Patients can test their audio and video connection prior to joining a video session by logging in their HIPAA VIdeo account and navigating the Lobby.  Once in the Lobby, the Patient will click the audio / video settings button located near the bottom ...
    • How do I brand my Lobby with my company's logo?

      Go to My Profile ​Click the Lobby Settings tab Click the Upload button next to Logo Browse your device for the desired image file (JPG or PNG only), then click Open. Remember to click Save at the bottom of the page to accept the changes.
    • How do I change my profile picture?

      After signing into your account, click your name on the top right-hand corner of the screen. When the drop-down menu appears click My Profile. Once the next window opens, click Upload and then choose a picture from your device.