My profile settings - Compatibility test

My profile settings - Compatibility test

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    • Completing your Profile & Compatibility Test

    • How does a Patient test their audio / video?

      Patients can test their audio and video connection prior to joining a video session by logging in their HIPAA VIdeo account and navigating the Lobby.  Once in the Lobby, the Patient will click the audio / video settings button located near the bottom ...
    • How do I change my Lobby's disclaimer message?

      Click Lobby Settings in My Profile. At the top of the screen, under “Main Info,” you can enter and edit the disclaimer message that will be displayed in your Lobby.  ​
    • How do I brand my Lobby with my company's logo?

      Go to My Profile ​Click the Lobby Settings tab Click the Upload button next to Logo Browse your device for the desired image file (JPG or PNG only), then click Open. Remember to click Save at the bottom of the page to accept the changes.
    • System Requirements | Compatibility List

      Compatible Browsers Google Chrome Version 78 or higher (MOST RECOMMENDED) Safari OSX 11 and higher Firefox Version 69 or higher Internet Explorer not supported IE Edge Edge (Chromium) Compatible Devices PCs / Macs Laptops / Macbooks Chromebooks ...