How do I schedule an appointment?

There are two ways to schedule an appointment:

APPOINTMENTS Calendar

you must have your Patients and/or Staff added to your Clinic first as a User, before you can add them as a Participant

PATIENT Profile

you and your Patient will be added automatically, otherwise, you can remove yourself and add another Provider if you are scheduling for someone else

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How is a Patient notified of a scheduled Appointment?
When an Appointment is scheduled for a Patient, an email notification from HIPAA Video will be sent to the Patient's email address on file. The Patient will then click the View Appointment Details button in the email where they will be redirected to ...
How to schedule an appointment
How do I cancel a patient appointment?
To cancel a scheduled patient appointment, click the appointment you want to cancel from the APPOINTMENT calendar. Click the Edit button. Click the Cancel Appointment button. Click Yes to confirm.
How do I edit a patient appointment?
To edit a patient appointment: Go to APPOINTMENTS Click on the appointment in your Calendar you want to Edit The Appointment Details window will appear, click the Edit button Here you can change the: Date, Time, Duration, Add/Remove Participants, ...
How does a Patient cancel or reschedule an Appointment?
Patients must contact their Provider to cancel or reschedule their Appointment.

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