How is a Patient notified of a scheduled Appointment?

How is a Patient notified of a scheduled Appointment?

When an Appointment is scheduled for a Patient, an email notification from HIPAA Video will be sent to the Patient's email address on file. 

The Patient will then click the View Appointment Details button in the email where they will be redirected to HIPAA Video's login page to sign in to their account.
Is it your Patient's first time?
If this is the Patient's first time using HIPAA Video, they will be prompted to create a new password. Once they create their password, they will automatically sign-in to begin viewing their appointment. Download our Getting Started Guide below for Patients, or check out our Getting Started Guides article.

The Provider can also send the Appointment notification as an SMS (text message). The Patient will perform the same steps provided above after clicking the URL link in the SMS Appointment notification.

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