System Requirements

System Requirements


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    • System Requirements | Compatibility List

      Compatible Browsers Google Chrome Version 78 or higher (MOST RECOMMENDED) Safari OSX 11 and higher Firefox Version 69 or higher Internet Explorer not supported IE Edge Edge (Chromium) Compatible Devices PCs / Macs Laptops / Macbooks Chromebooks ...
    • Firewall and Outbound Port Requirements

      HIPAA Video will attempt to navigate network architecture to its best ability. However, in order to guarantee the best results, please add the following rules to your corporate firewall/router systems. Please note HIPAA Video is generally not able to ...
    • Does HIPAA Video work on smartphones and tablets?

      Yes, HIPAA Video is compatible with a wide range of smartphones and tablets. All you need is a browser and a reliable internet connection. View our System Requirements | Compatibility List for more information.
    • Do I need to download or install any software to use HIPAA Video?

      No, HIPAA Video is a browser-based platform. All you need is your browser, a camera, and microphone to join a HIPAA Video visit. See our System Requirements for more information.
    • Mobile Device - Cannot see or hear the other participant

      We highly recommend downloading our mobile apps for Android or iOS.  Please click the links below to download the app to your device or, search for "HIPAA Video" from the app store. Apple iOS Download: https://apps.apple.com/app/id1491901966   ...