How do I update my credit card information on file?
To update your payment information:
- Go to the Users tab
- Click the Staff tab
- Then, click the Update Payment Information button
- Add the new payment information and when finished, click Save.
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How do I update my contact information?
From your Profile, clickLobby Settings. Under the Contact Information section, you can update your organization’s address, hours of operation, and phone number. Remember to click Save to accept the changes.
How do I increase the number of licenses in my account?
To increase the number of licenses on your account: Go to the Users tab Click the Staff tab Then, click the Add licenses button Change the number of licenses you wish to purchase, click Continue Fill out the payment information to complete the ...
How does a Patient update/change their phone number?
A Patient can update and change their phone number on file by logging into their HIPAA Video account and going to the My Profile page. The number on file while be displayed under the field titled PHONE. To update the number, enter the new 10 digit ...
How do I change my profile picture?
After signing into your account, click your name on the top right-hand corner of the screen. When the drop-down menu appears click My Profile. Once the next window opens, click Upload and then choose a picture from your device.
How does a Patient change/upload their profile image?
A Patient can upload or change their profile image when logged into their HIPAA Video account. Go to My Profile and click Upload under the Profile image. Then, browse your device for the desired profile photo and click Open. To delete an image, ...