My Profile
How does a Patient change their preferred method of two-step authentication?
A Patient can change their two-step authentication method by signing into their HIPAA Video account and navigating to the My Profile page. Once in the My Profile settings, click the SECURITY tab on the left-hand navigation bar. From here, the ...
How does a Patient update/change their phone number?
A Patient can update and change their phone number on file by logging into their HIPAA Video account and going to the My Profile page. The number on file while be displayed under the field titled PHONE. To update the number, enter the new 10 digit ...
How does a Patient change/upload their profile image?
A Patient can upload or change their profile image when logged into their HIPAA Video account. Go to My Profile and click Upload under the Profile image. Then, browse your device for the desired profile photo and click Open. To delete an image, ...