Can the Patient see my notes?

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• How do I view and/or edit my notes after the appointment?

  You can view or edit your notes any time after the video visit is over. Click Users to see your Patients tab Then, find your Patient and click options next to the Patient’s details Click Edit Notes A small window will appear with the notes you ...

• How Do I View / Edit Patient Notes?

  To view or edit a Patient's notes, click USERS, then click the PATIENTS tab. Find the Patient whose notes you wish to view or edit, then click OPTIONS > Edit Notes.  A window with appear with the Patient's notes. Once you are finished reviewing the ...

• How does a Patient join the video session?

  To join your scheduled video session, go to the Appointment in your Calendar. Click APPOINTMENTS Then, left-click on the appointment in blue for the date and time of your appointment you wish to Enter. Click the Open Meeting link This will take you ...

• How do I create a Patient?

  To create a patient: Click USERS Then, click the Patients tab Click CREATE PATIENT A small window will appear where you can enter the Patient's information (DOB is optional). In this window, you can also upload a photo of the Patient. Click the ...

• How does a Patient test their audio / video?

  Patients can test their audio and video connection prior to joining a video session by logging in their HIPAA VIdeo account and navigating the Lobby.  Once in the Lobby, the Patient will click the audio / video settings button located near the bottom ...