How do I change the method of my two-step authentication?
- Go to My Profile
- Click SECURITY
- Choose SMS or Phone Call as your preferred two-step authentication method
- Click SAVE
Related Articles
How does a Patient change their preferred method of two-step authentication?
A Patient can change their two-step authentication method by signing into their HIPAA Video account and navigating to the My Profile page. Once in the My Profile settings, click the SECURITY tab on the left-hand navigation bar. From here, the ...
How do I set up two-step authentication with biometrics (thumbprint, facial recognition, and others)?
Go to My Profile Click SECURITY Click WebAuthn under Preferred way for two-step auth If using a Yubikey, plug in your USB key when prompted. You will be prompted to tap your key to confirm registration. You may be asked to create a pin and confirm ...
How do I change my profile picture?
After signing into your account, click your name on the top right-hand corner of the screen. When the drop-down menu appears click My Profile. Once the next window opens, click Upload and then choose a picture from your device.
How does a Patient change/upload their profile image?
A Patient can upload or change their profile image when logged into their HIPAA Video account. Go to My Profile and click Upload under the Profile image. Then, browse your device for the desired profile photo and click Open. To delete an image, ...
Getting Started Guides - HIPAA Video
UPDATED AS OF 3/11/2022 Our Getting Started guides are here to help you and your practice with step-by-step instructions for Beginners. We offer individual guides for each type of User: New Accounts (ClinicAdmin), Patients, and Staff. Click the ...