Which in-session features are available on different browsers and operating systems?

Which in-session features are available on different browsers and operating systems?



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      Compatible Browsers Google Chrome Version 78 or higher (MOST RECOMMENDED) Safari OSX 11 and higher Firefox Version 69 or higher Internet Explorer not supported IE Edge Edge (Chromium) Compatible Devices PCs / Macs Laptops / Macbooks Chromebooks ...

    • How does a Patient join the video session?

      To join your scheduled video session, go to the Appointment in your Calendar. Click APPOINTMENTS Then, left-click on the appointment in blue for the date and time of your appointment you wish to Enter. Click the Open Meeting link This will take you ...

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      To view or edit a Patient's notes, click USERS, then click the PATIENTS tab. Find the Patient whose notes you wish to view or edit, then click OPTIONS > Edit Notes.  A window with appear with the Patient's notes. Once you are finished reviewing the ...

    • Can the Patient see my notes?

      No, Patients cannot see the notes you document in the notes section during a video visit.

    • Getting Started Guides - HIPAA Video

      UPDATED AS OF 3/11/2022 Our Getting Started guides are here to help you and your practice with step-by-step instructions for Beginners. We offer individual guides for each type of User:  New Accounts (ClinicAdmin), Patients, and Staff. Click the ...