What does it mean by notifying me when someone logs in to my account?
This setting will notify you by email if someone attempts to log in to your account from another device or location. This added layer of security ensures you are the only person signing into your account.
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How do I change my profile picture?
After signing into your account, click your name on the top right-hand corner of the screen. When the drop-down menu appears click My Profile. Once the next window opens, click Upload and then choose a picture from your device.How does a Patient change/upload their profile image?
A Patient can upload or change their profile image when logged into their HIPAA Video account. Go to My Profile and click Upload under the Profile image. Then, browse your device for the desired profile photo and click Open. To delete an image, ...How does a Patient change their preferred method of two-step authentication?
A Patient can change their two-step authentication method by signing into their HIPAA Video account and navigating to the My Profile page. Once in the My Profile settings, click the SECURITY tab on the left-hand navigation bar. From here, the ...How do I increase the number of licenses in my account?
To increase the number of licenses on your account: Go to the Users tab Click the Staff tab Then, click the Add licenses button Change the number of licenses you wish to purchase, click Continue Fill out the payment information to complete the ...How do I change the method of my two-step authentication?
Go to My Profile Click SECURITY Choose SMS or Phone Call as your preferred two-step authentication method Click SAVE