Knowledge Base
HIPAA Video Support
HIPAA Video Support
Recent Articles
How to Customize Email Invitations
Customize your email invitations by adding more details about you and your practice. Go to My Profile Select Custom Invites Enter all the information you want to accompany future invitations. Click Save Customizable Options Let HIPAA Video send ...Connect Your Stripe Account
Scheduling appointments with a fee is now possible through Stripe. Go to My Profile Select Accept Payments Enter your Stripe Publishable and Secret keys - click here to find your keys Click Save You can disconnect from your Stripe account at any time ...How to schedule an appointment
My profile settings - Compatibility test
Lobby settings
Popular Articles
How much does HIPAA Video cost?
HIPAA Video is the most affordable choice for Healthcare professionals to help you focus on your patients, not your budget. Now only - $30/mo., per Host License Unlimited Number of VIsits No Setup or Hidden Fees No Long-Term Contracts Cancel Any Time ...Do patients have to pay to use HIPAA Video?
No. Patients are always FREE to join you in any HIPAA Video visit.Do I need to download or install any software to use HIPAA Video?
No, HIPAA Video is a browser-based platform. All you need is your browser, a camera, and microphone to join a HIPAA Video visit. See our System Requirements for more information.Does HIPAA Video offer Business Associate Agreements?
Yes, HIPAA Video provides a signed Business Associate Agreement (BAA) to all our paid subscribers. When you become a paid subscriber, please contact your Account Success Manager to request a copy of your BAA, or call 1.866.444.7221 Option 1.How is my patient notified of a scheduled appointment?
Patients are notified by Email or Text Message (SMS). While scheduling the Appointment, a Provider may choose whether to send only an Email or both Email & SMS.