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How do I import a list of Patients?
To import a list of Patients, click USERS, and then click the PATIENTS tab. At the button of the page, you will see blue text that reads "Download .xlsx Template" and "Download .csv Template." Choose any template by clicking the link and saving the ...
Do I need to enter a Patient's date of birth?
When creating a Patient’s profile, entering their date of birth is optional.
How to Customize Email Invitations
Customize your email invitations by adding more details about you and your practice. Go to My Profile Select Custom Invites Enter all the information you want to accompany future invitations. Click Save Customizable Options Let HIPAA Video send ...
How many licenses can I add to my account?
You can add any number of Provider licenses to your account. There is no limit to how many licenses you can purchase, per account. When signing up for a FREE trial, you are assigned one (1) Provider license to test out our platform for 14-days. When ...
How many licenses will I have access to during my 14-day free trial?
Free Trials start with one (1) license to Host video visits. If you would like to add more Staff and assign Host licenses, add as many Trial Licenses you need! Go to the Staff page Click Add Trial Licenses Increase your License count to the desired ...