Do I need to enter a Patient's date of birth?
When creating a Patient’s profile, entering their date of birth is optional.
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How do I import a list of Patients?
To import a list of Patients, click USERS, and then click the PATIENTS tab. At the button of the page, you will see blue text that reads "Download .xlsx Template" and "Download .csv Template." Choose any template by clicking the link and saving the ...
How do I create a Patient?
To create a patient: Click USERS Then, click the Patients tab Click CREATE PATIENT A small window will appear where you can enter the Patient's information (DOB is optional). In this window, you can also upload a photo of the Patient. Click the ...
How does a Patient reset their password?
A Patient can reset their password by clicking the "Forgot Password?" link on HIPAA Video's login page. Visit https://secure.hipaavideo.net/, then click Log In as Patient. Patients will be asked to enter their email, and then they will need to click ...
How does a Patient send and receive chat messages?
A Patient can send and recieve chat messages while logged into their HIPAA Video account by navigating to the Lobby. Once the Patient is in the Lobby, they need to click on the desired Appointment from the left column under APPOINTMENTS. The Chat ...
How does a Patient update/change their phone number?
A Patient can update and change their phone number on file by logging into their HIPAA Video account and going to the My Profile page. The number on file while be displayed under the field titled PHONE. To update the number, enter the new 10 digit ...