Appointments
How to schedule an appointment
How is a Provider notified of a scheduled appointment?
When an appointment is scheduled for a Provider, an email notification will be sent to their registered email with HIPAA Video. At any time, a Provider can sign-in and view their APPOINTMENT calendar to view their upcoming appointments.
How do I view another staff member's appointment calendar?
To view another staff member's appointment calendar, click APPOINTMENTS. At the top of the appointment calendar, click the drop-down to filter which staff member's calendar you wish to view.
How do I change my calendar view? ( month, week, day )
To change your calendar view by Month/Week/Day, click APPOINTMENTS. On the top-right corner of the calendar, there are three blue buttons - "Month, Week, Day." Click the link for the view you wish to see, and the calendar will automatically update to ...
How do I resend an Invitation?
Go to APPOINTMENTS Click the appointment in your calendar that you wish to resend an Invitation Click the Edit button Click the Resend link next to the Participant you wish to resend the invitation Not Receiving their Invitation? If your Patient does ...
How is my patient notified of a scheduled appointment?
Patients are notified by Email or Text Message (SMS). While scheduling the Appointment, a Provider may choose whether to send only an Email or both Email & SMS.
How do I cancel a patient appointment?
To cancel a scheduled patient appointment, click the appointment you want to cancel from the APPOINTMENT calendar. Click the Edit button. Click the Cancel Appointment button. Click Yes to confirm.
How do I edit a patient appointment?
To edit a patient appointment: Go to APPOINTMENTS Click on the appointment in your Calendar you want to Edit The Appointment Details window will appear, click the Edit button Here you can change the: Date, Time, Duration, Add/Remove Participants, ...
How do I view my past appointments?
To view or search your Patient's appointment history: Click APPOINTMENTS Then, click the List View icon on the upper right-hand side of the appointment calendar Click the Appointments History tab to view all your past appointments. Searching for a ...